This is a remote position.
What to Expect
• Assist members:
o With transportation to and from appointments
o Ensure those waiting for a ride receive transportation
o In resolving issues with previous appointments
o With a transportation recovery where a scheduled trip has failed
o With benefits eligibility
• Given the nature of certain types of calls, some members may express feelings of distress, impatience, fear, or anxiety. This can pose a challenging situation to handle. However, the experience can also be highly rewarding - having the opportunity to provide valuable assistance to these members.
• Navigate through multiple client systems by utilizing function keys to ensure accurate processing of ride transportation.
• Collaborating with various departments within Non-Emergency Transportation Provider to effectively address and resolve transportation and eligibility issues.
Capabilities of Top-Performing Agents
• Familiarity and or proficiency with the use of Function Keys is recommended. Certification in this skill will be provided.
• Exhibit outstanding problem-solving capabilities while providing knowledgeable and friendly customer service.
• Display patience, empathy, ability to manage stress, and ability to work under pressure.
• Demonstrate excellent writing and verbal communication.
Please click this link for the Basic PC Requirements Computer Specifications
Please note that more detailed equipment information is required and S & E Group will provide this detailed information and support once you complete the process of joining our team.
...Must have a valid drivers license, Class B CDL preferred or ability to obtain within 90... ...), OT available year roundEleven (11) paid holidays per yearVacation and sick leave... ...Retirement benefitsOn-the-job training, paid CDL trainingUniform/Equipment allowance...
...Site Job Summary: Apple is a company that values individual imaginations and innovation. They are seeking a resourceful software engineer to develop the next generation of Siri's natural interaction platform, focusing on improving Siri capabilities and collaborating...
Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that work with you, not against you. Even if you just need a second job for some extra cash, Domino's is the perfect ...
...Novastar Prep is a trusted leader in personalized academic tutoring and test prep, serving students from K12 through college admissions. With over 17 years of experience and a growing national presence, our expert tutors provide one-on-one support tailored to each student...
Motor Mechanic Apprentice Job Opportunity Are you a mechanically minded problem solver eager to grow in your career? On behalf of our long-standing manufacturing client we are seeking an enthusiastic and dependable Motor Mechanic Apprentice . This is a unique opportunity...